Customers always have priority 客户至上 Serving first before earning 服务优先 Cultivating an atmosphere of trust 营造“信任”的氛围 Evolution, not revolution 渐进发展,而不是剧烈的变革 Attach little importance to hierarchies and status symbols 淡泊金钱和权势 Learning from mistakes 从错误中学习 Do same things the same way and right from the beginning 自始以相同的方法做同样的事 Solving problems at their source 从根本解决问题 Team spirit 团队精神 Never give up attitude 永不言败 Reliable and loyal 忠诚可靠 Financially independent 经济自主独立